How To Influence Without Direct Authority

Most managers have less formal authority than they need to carry out their responsibilities. Effective, innovative managers know how to use informal and indirect authority to influence key stakeholders: the boss, peers, associates, customers, suppliers, and staff. This course shows participants how to expand your power and positive influence beyond formal authority in order to get the job done. They learn to understand the sources of informal power and develop the persuasive skills necessary to lead.