25.10.0
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Mastering the Art of Feedback

Shannon McGarity

This one-day, interactive course will equip participants with vital techniques for giving feedback that lands and inspires change – and embracing feedback themselves. Participants get practice navigating high-stakes conversations with a lifelike feedback simulation, so they can implement these new strategies right away. Participants walk away knowing how to: Navigate high-stakes conversations to deliver feedback effectively. Give actionable, specific, and constructive feedback. Receive feedback in a professional and constructive way. Flex feedback styles and approaches for different situations. Implement strategies to build a culture of feedback within your organization.

Skills / Knowledge

  • Design
  • Communication
  • Conflict resolution
  • Collaboration
  • Supervision
  • Team leadership
  • Motivation
  • Measure impact
  • Leading from values
  • Culture design
  • Giving feedback
  • Feedback
  • Leadership
  • Design Thinking
  • Stateholder Management
  • Stakeholder alignment
  • Reading the room
  • Managing energy
  • Creating a safe space

Issued on

September 12, 2019

Expires on

Does not expire