25.9.12
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Design Thinking Immersive

Shannon McGarity

This two-day course will provide you with the opportunity to work on a sample project and discover the valuable techniques designers rely on. You’ll learn how to apply them to solve complex problems in a way that works best for your team and your customers. Participants walk away knowing how to: Plan and conduct research interviews to identify customer goals. Generate important insights from user research. Use exploration and storytelling to inspire innovative concepts that satisfy both customer and business goals. Create low-fidelity prototypes to refine your concepts and evaluate them with potential users.

Skills / Knowledge

  • Design
  • Design Thinking
  • Prototyping
  • Research
  • Design Research
  • Create research goals
  • Write research questions
  • Lead user interviews
  • Synthesis
  • Affinity mapping
  • Create insights
  • Reframing the problem
  • Ideation
  • Brainstorming
  • Evaluation
  • Concept creation
  • Storyboarding
  • Prototype testing
  • Communicating design research

Issued on

September 12, 2019

Expires on

Does not expire