Facilitating Design Thinking

This two-day course will provide you with the confidence you need to facilitate sessions that’ll bring more creativity, understanding, and alignment to your team. You’ll learn how to frame the right problem, set the tone, and guide conversations to more impactful outcomes. Participants walk away knowing how to: Make the case for design research in your organization. Learn more about your users across all phases of the design process. Design and conduct effective research interviews. Get the most from user testing sessions. Learn a structured process for synthesizing research into insights and personas. Use research insights to propel your design forward. Communicate research results for impact. Facilitate sessions to produce greater team alignment and creativity. Manage energy and create a safe space to encourage full-team participation. Guide your team to focus on reaching their desired outcomes. Invite curiosity to explore new ways of looking at the problem and potential solutions. Plan your facilitation using a framework that drives the discussion toward clarity and action. Improve your facilitation skills through practice, personalized feedback, and setting concrete goals.