Certification in UX Process Integration

Program Overview: Software development methodologies lack the details of how UX fits into organizations, teams, and projects. Some suggest that a Product Manager describing features is enough for developers, UX should train others to do their specialized jobs, or excluding UX experts solves them being “too siloed” and “not collaborative.” This happens with no other role in software development. It’s hurting culture, efficiency, and productivity, and creating poor products for customers. Your customer only cares about your UX, not 1000 developers or if you were Agile or Lean. Companies are figuring out that UX specialists and the User-Centered Design process are great investments that more than pay for themselves. Recent highly-publicized UX failures remind us that skimping on the UX process can alienate customers, create negative media attention, and burn millions of dollars. Learn how the UX process fits into Lean and Agile; augments DevOps goals; increases customer satisfaction; and saves time, money, and sanity... all before developers write a line of code. Training Objectives include: 1) Learn that DevOps goals overlap with UX goals. 2) Correct integration of UX experts and tasks saves time and money, increases productivity and efficiency, creates the best idea execution for the target customers, and keeps engineering’s changes and rebuilds to a minimum. 3) Learn how UX specialists conduct user research; design your entire product, app, website, or system; validate it through user testing; iterate to fix flaws; and deliver vetted blueprints so you can build once. 4) How User-Centered Design fits into project timelines and development methodologies including Agile and Lean. 5) The benefits of bringing UX specialists in early during portfolio planning and management. This certification is given to those who take the 12-hour DevOps ICU live training and pass the certification exam with a minimum score of 80.