Advanced Diploma in Senior Management
Advanced Diploma in Senior Management. The graduate has successfully completed 12 courses to the value of 24 credits in the Global Management Academy for Senior Managers, meeting the requirements for the Global Accredited Senior Manager Credential.
COURSE 1: MANAGING PEOPLE FOR PERFORMANCE
COURSE 2: MANAGING CHANGE IN THE ORGANIZATION
COURSE 3: DEVELOP MARKETING STRATEGY
COURSE 4: MANAGE CUSTOMER RELATIONS
COURSE 5: FINANCIAL ANALYSIS AND DECISION MAKING
COURSE 6: MAKING A SUCCESSFUL (FINANCIAL) BUSINESS CASE
COURSE 7: MASTERING BUSINESS LEADERSHIP
COURSE 8: ETHICS, VALUE AND CULTURE
COURSE 9: DEVELOP AND MANAGE OPERATIONS PLANS
COURSE 10: MANAGING RISK IN THE ORGANIZATION
COURSE 11: MANAGE RECRUITMENT AND SELECTION
COURSE 12: MANAGE EQUALITY AND DIVERSITY IN THE ORGANIZATION
Skills / Knowledge
- Apply a range of leadership styles
- Understand how to apply situational leadership theory
- Understand the principles of transformational leadership
- Apply emotional intellligence to leadership practice
- Create and promote the vision for the organization
- Lead with integrity
- Understand how to implement business strategy
- Set team goals
- Apply a range of management controls to team activities
- Apply techniques to improve accountability
- Give performance feedback effectively
- Develop and manage operational plans in the organization
- Develop contingency plans
- Understand workforce planning
- Understand production planning
- Understand resource planning
- Analyze and interpret key financial statements
- Use a wide range of financial ratios to analyze business performance
- Understand the main options for structuring an organization
- Understand the main functions of management
- Understand management roles and how best to allocate responsibilities
- Understand core principles of strategic theory
- Apply the marketing mix to develop marketing strategy
- Develop the best positioning strategy for products and services
- Develop the pricing strategy for the business
- Evaluate the effectiveness of marketing activities
- Select and apply a model of emotional intelligence to inform leadership practice
- Develop self-awareness
- Apply self-management techniques
- Apply self-awareness to leadership practice
- Identify and assess a wide range of business risks
- Apply risk management techniques to inform decision making
- Effectively apply a range of risk treatment and mitigation strategies
- Develop a risk register
- Develop and manage an innovation process
- Identify and evaluate innovation opportunites
- Apply MBO theory to inform team management
- Apply techniques to enhance customer retention
- Measure levels of customer loyalty
- Map and analyze the customer value chain
- Map and evaluate the supply chain in the organization
- UNderstand CRM systems within the wider scope of information systems in the organization
- Apply CRM systems to enhance sales management practices
- Select best fit CRM systems for the organization
- Develop CRM capabilities across the organization
Earning Criteria
Optional
The graduate has completed 12 courses in the Global Senior Management Academy, requiring 240 hours of study (24 credits).
The graduate was successful in passing the associated online examinations with 180 questions as specified in the Global Senior Management Competency framework.