Professional Certificate in Change Management
The graduate has successfully completed the Global Professional Certificate in Change Management. The program comprises 5 online courses (of 20 hours each), and a total of 100 hours of learning.
COURSE 1: UNDERSTANDING INNOVATION
COURSE 2: UNDERSTANDING CHANGE
COURSE 3: BUSINESS IMPROVEMENT TECHNIQUES
COUSRE 4: MAKING THE FINANCIAL CASE FOR CHANGE
COURSE 5: MANAGING THE CHANGE PROGRAM
Skills / Knowledge
- Understand and respond to pressures to innovate
- Understand and use Blue Ocean theory to innovate
- Locate and evaluate opportunities for innovation
- Manage innovation using the stage-gate model
- Justify investment in innovation to stakeholders
- Understand continuous improvement
- Understand process variation and control
- Understand Kaizen methodology
- Understand LEAN and the 7 Wastes
- Apply problem analysis tools
- Evaluate problem solutions
- Plan implmentation of solutions to problems
- Understand change management
- Apply a structured change management process
- Develop a change management plan
- Mobilize a change team
- Monitor change and evaluate outcomes
- Manage an improvement project
- Evaluate risk in innovation plans
- Develop project plans
- Manage project communication with stakeholders
- Manage project review meetings
- Report on improvement project progress