Business Writing (BW)

Writing is at the core of an administrative professional’s skill set. Much of your success as an administrative professional depends on the effectiveness of your written communication, whether communicating with the team that you support or with related internal and external stakeholders. This skill is essential not only when you create your own documents, but in copy editing and proofreading the written work of others. In this interactive, 8-week course, you’ll learn strategies to plan, write, and revise a variety of your own business documents, including emails, memos, and letters. The course will also cover grammar basics and the skills needed to edit and proofread the work of others with whom you work. You’ll have ample opportunities to apply concepts to exercises during the course while getting facilitator feedback. Weeks 1-3 Using problem-solving strategies in writing Applying critical thinking to solve the writing problem Analyzing readers and determining objectives Using organization to guide readers Creating flow and using logic Structuring sentences and paragraphs according to how readers read Weeks 4-7 Grammar 101 Using language effectively Developing effective proofreading/editing strategies Writing effective emails Using the subject line to your advantage Writing concise memos Writing the various types of business letters Week 8 Effective copyediting Effective proofreading Course recap Course assessment COURSE OUTCOMES: Explain the importance of analyzing audience and purpose Create useful writing strategies Evaluate and modify language use in business documents Write more effective emails, business letters, and business reports Demonstrate various copy editing and proofreading techniques Understand grammar basics and apply them to all phases of writing, editing, and proofreading Writing the various types of business letters Grammar 101