- Negotiation Skillshttps://www.credential.net/fe0a0d9b-cde6-4eed-b23e-d8e6671327f5Lee Jia YingOCBC Bank20-21 July 2023This certificate is awarded tofor attending


Negotiation Skills
https://www.credential.net/fe0a0d9b-cde6-4eed-b23e-d8e6671327f5
Lee Jia Ying
OCBC Bank
20-21 July 2023
This certificate is awarded to
for attending
Lee Jia Ying
This workshop will show you how to negotiate in a way that builds relationships and leaves both sides happy with the final result. Over the two days you will watch video clips, discuss real-life case studies and take part in a variety of role plays to immediately put your new skills into practice.
Skills / Knowledge
- Email writing
- customer focused writing
- reader-focused writing
- summarising
- Plain English
- managing email threads
Issued on
July 23, 2023
Expires on
Does not expire