25.9.12
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Fundamentals of Clarabridge

Jaime Hernandez

Fundamentals of Clarabridge is a high-level introduction to the entire Intelligent Customer Experience process, from choosing listening posts to analyze, through deciding on a categorization strategy and tuning sentiment, to discovering insights and distributing the information to the right people at the right time. Suitable for all audiences, it is the perfect introduction to the Clarabridge Implementation process and is a pre-requisite for more advanced courses.

Skills / Knowledge

  • Fundamentals

Issued on

April 19, 2022

Expires on

Does not expire