25.9.2
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Business Writing Skills 2

Jufri Bin Abu Bakar

Looking at a range of document types, this workshop will show you how to build lasting relationships, get things done and handle difficult messages in writing. There are practical activities after each section of the course where you can immediately put your new skills into practice.

Skills / Knowledge

  • Email writing
  • customer focused writing
  • reader-focused writing
  • summarising
  • Plain English
  • managing email threads

Issued on

May 31, 2023

Expires on

Does not expire