Fundamentals of Clarabridge

Fundamentals of Clarabridge is a high-level introduction to the entire Intelligent Customer Experience process, from choosing listening posts to analyze, through deciding on a categorization strategy and tuning sentiment, to discovering insights and distributing the information to the right people at the right time. Suitable for all audiences, it is the perfect introduction to the Clarabridge Implementation process and is a pre-requisite for more advanced courses.