THIS IS TO CERTIFY THATGuo-Ting GuHAS BEEN FORMALLY EVALUATED FOR DEMONSTRATED EXPERIENCE, KNOWLEDGE AND PERFORMANCE IN ACHIEVING EXPERTISE IN KANO ANALYSIS AND HAS COMPLETED THE CERTIFICATION PROGRAM FULFILLING ALL THE REQUIREMENTS SET BY AIGPE™ AND THUS, IS HEREBY BESTOWED THE GLOBAL CREDENTIALCERTIFIED KANO ANALYSIS SPECIALISTUNDER THE SEAL OFTHIS CERTIFICATION IS OFFICIALLY
Certification #ZSSKA121143006Date:October 4, 2020
Founder and CEO - AIGPE™ MBB, PMP®, CSSBB®, CSM®, MBA
THIS IS TO CERTIFY THAT
Guo-Ting Gu
HAS BEEN FORMALLY EVALUATED FOR DEMONSTRATED EXPERIENCE, KNOWLEDGE AND PERFORMANCE IN ACHIEVING EXPERTISE IN KANO ANALYSIS AND HAS COMPLETED THE CERTIFICATION PROGRAM FULFILLING ALL THE REQUIREMENTS SET BY AIGPE™ AND THUS, IS HEREBY BESTOWED THE GLOBAL CREDENTIAL
CERTIFIED KANO ANALYSIS SPECIALIST
UNDER THE SEAL OF
THIS CERTIFICATION IS OFFICIALLY
Certification #
ZSSKA121143006
Date:
October 4, 2020
Founder and CEO - AIGPE™
MBB, PMP®, CSSBB®, CSM®, MBA
Guo-Ting Gu
The AIGPE™ Certified Kano Analysis Specialist demonstrates the hands-on expertise to systematically identify and prioritize customer requirements using the Kano Analysis. They are experts at constructing the Kano Analysis. They specialize in exploring their customer's stated and latent needs. They acquire a knack to focus only on those requirements that are important to your customers.
Each certification candidate must 1) go through the AIGPE™ Kano Analysis Specialist Certification Training and 2) pass an examination that consists of multiple-choice questions that measure comprehension of the Body of Knowledge.
Skills / Knowledge
- Kano Analysis
- Dissatisfiers or Basic Needs
- Satisfiers or Performance Needs
- Delighters or Excitement Needs
- the Kano Analysis Grid
- Kano Questionnaire
- Functional Forms
- Dysfunctional Forms
- Kano Evaluation Table
- Seven Steps to Construct a Kano Analysis
Issued on
October 4, 2020
Expires on
Does not expire