- Working with Emotional Quotient (EQ)https://www.credential.net/d1f7025e-a051-49d3-ad50-af3cbacacc7fOng Yong Sheng DanielHAPAG-LLOYD PTE. LTD.16-17 November 2023This certificate is awarded tofor attending


Working with Emotional Quotient (EQ)
https://www.credential.net/d1f7025e-a051-49d3-ad50-af3cbacacc7f
Ong Yong Sheng Daniel
HAPAG-LLOYD PTE. LTD.
16-17 November 2023
This certificate is awarded to
for attending
Ong Yong Sheng Daniel
Emotional Intelligence (EQ) is the ability to identify and manage our emotions, as well as those of others. It is sometimes said that IQ gets you the job, but EQ is how you keep it!
In this workshop you will receive a personal SEI Development Report from our partners Six Seconds®. This will help you to learn more about EQ and how to grow your emotional intelligence. You will also explore techniques to gain greater choice over how you respond to challenges at work
Skills / Knowledge
- Email writing
- customer focused writing
- reader-focused writing
- summarising
- Plain English
- managing email threads
Issued on
November 19, 2023
Expires on
Does not expire