25.9.10
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Office Administration

UCD Professional Academy extends UCD's heritage of educational excellence to professionals looking to give their career an advantage. Successful completion of a UCD Professional Academy programme denotes a professional's specialist skills and practical business knowledge in the given area of study.

Skills / Knowledge

  • Attendance, and appraisals.
  • Expense and overtime claims
  • Managing space and place
  • Integrating the organisation’s support infrastructure
  • Health and safety
  • Laws and regulations
  • Time management
  • Tools and techniques
  • Effective communication
  • Working in teams
  • Cloud-based platforms
  • V:HLOOKUP, charts, and pivot tables
  • Illustrating and presenting information
  • Tracking and follow-up of complaints
  • Feedback and suggestions
  • Responsibilities of data controllers
  • Managing personal data
  • Managing data breach
  • Managing purchase orders and invoices
  • Encouraging productivity and efficiency
  • Email, telephone, or in-person communication
  • Managing relationships

Issued on

February 9, 2024

Expires on

Does not expire