Business Analysis Effective Communication

Earners of this badge are able to: • Create communications that embed best practices with a specific focus on the context of a BA role, • Identify audiences and apply effective communication practices to various stakeholder groups, • Utilize listening, active listening, facilitation, and negotiation skills in building effective communications and meet business objectives, • Communicate in a clear, concise, and compelling manner and produce documents that are accessible and understandable to non-technical audiences, • Utilize electronic resources to produce other compelling and effective Web 2.0 communications and presentations • Create presentations that engage a variety of stakeholders, and • Effectively convey findings and provide feedback while also satisfying both internal and external reporting standards.