Victoria Nomikos
This credential certifies Leading Lawyer membership of the Client Service Program.
The Program represents a commitment to delivering:
1. Service excellence,
2. Outstanding levels of client experience,
2. Service accountability and transparency, and
3. Trusted and valued lawyer-client relationships.
The Client Service Program is run by Client Culture who provide independent quality assurance for leading professionals. Under the Program, Client Culture regularly and independently review the services provided by professional services firms directly with clients.
Based on extensive client feedback, Client Culture verifies that the holder of this Leading Lawyer credential has achieved outstanding results in service excellence, client experience and building trusted and valued relationships with clients.
Skills / Knowledge
- Professionalism
- Reliability
- Client service excellence
- Expertise
- Client care and empathy
- Relationship building
- Expectations managment
- Responsiveness
- Trusted adviser