25.9.12
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EXPIRED ON JANUARY 22, 2022 This credential has expired and is no longer valid. For questions regarding this expired credential, contact IHOP Training at IHOP.Training@ihop.com.

SMILE Leadership COA

The SMILE Leadership Management Training Program provides IHOP restaurant leaders with the training, tools, and practical experience to effectively manage day-to-day restaurant operations within brand standards and in a manner that creates guest satisfaction and leads to the continued growth and success of the restaurant, the franchise organization, and the brand. Recipients of this credential may have qualified under a previous IHOP Restaurant Management Training Programs such as Eyes of the Operator or Leading our Brand. Those recipients may have been grandfathered into the SMILE Leadership program. Recertification becomes a requirement of the SMILE Leadership program beginning in 2022 to ensure that credential holders maintain current knowledge of IHOP's brand standards and operating practices.

Issued on

January 22, 2021

Expired on

January 22, 2022