Negotiation Strategies: Optimizing Outcomes through Collaboration and Conflict Resolution

Negotiations are both an inevitable reality and vital to success. Regardless of your specific industry, organization or title, you must constantly address differences and try to reach agreement with your employees, bosses, coworkers, vendors, clients and nearly everyone else that you encounter. Unfortunately, the results of these negotiations often fall short of what they could have been—or, even worse, lead to costly and unnecessary conflicts. This course will enhance your negotiation skills, empowering you to optimize the outcomes of your negotiations and improve the resolutions of your complex disputes. You will learn how to pursue ideal agreements, achieve buy-in from reluctant parties and successfully implement solutions that benefit your organization. To develop and hone these essential skills, this program utilizes an experiential approach in which participants actively engage in a variety of simulated negotiations. Through extensive discussion and analysis of these simulations, you will gain an in-depth understanding of what it takes to effectively negotiate agreements and resolve disputes.