25.8.2
This website uses cookies to ensure you get the best experience on our website. Learn more

Email Writing Skills 1

In this course, you will develop strong foundations in planning, structuring and writing formal and informal emails using case studies from your work. You will learn tools and techniques to better manage your inbox, build relationships with a variety of readers and achieve your goals.

Skills / Knowledge

  • Email writing
  • customer focused writing
  • reader-focused writing
  • summarising
  • Plain English
  • managing email threads

Issued on

October 27, 2021

Expires on

Does not expire