Standard Operating Procedure (SOP) Writing Skillshttps://www.credential.net/5cc72136-39d5-41f6-a008-92b60a178eb0Beatriz Ong Yu MinSunningdale Tech Ltd2 - 3 September 2021This certificate is awarded tofor attending
Standard Operating Procedure (SOP) Writing Skills
https://www.credential.net/5cc72136-39d5-41f6-a008-92b60a178eb0
Beatriz Ong Yu Min
Sunningdale Tech Ltd
2 - 3 September 2021
This certificate is awarded to
for attending
Beatriz Ong Yu Min
A well-written Standard Operating Procedure (SOP) ensures a quality and consistent result for your end-users. This highly practical workshop takes you through the POWER writing process for developing effective SOPs.
You will use a work-based case study to write an SOP and then receive peer and trainer feedback on your text.
Skills / Knowledge
- Email writing
- customer focused writing
- reader-focused writing
- summarising
- Plain English
- managing email threads
Issued on
September 6, 2021
Expires on
Does not expire