25.10.20
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Customer Success

This 4-week program provides Customer Success professionals, from entry to intermediate level, an opportunity to dive deeper into the skills and best practices they need to help their customers succeed with their product or service offerings. By the end of the course, participants will be equipped with the knowledge and tools to foster strong client relationships, reduce churn, and make a revenue-generating impact on business outcomes.

Skills / Knowledge

  • customer success
  • customer loyalty
  • revenue generation
  • client management
  • customer journey mapping

Issued on

November 28, 2024

Expires on

Does not expire