Manager Director

PROFESSIONAL

Lau Khaniff Roziz

for successfully completing the

Hyper Island Asia

Congratulations to:

CERTIFICATE

Melanie Cook

This course has been accredited by the Institute of Banking and Finance (IBF) as part of the IBF-STS framework

This advanced course (formerly known as Design Thinking) covers: - The Design Thinking process and ways to critically analyse and apply it to solve complex problems creatively in a work environment. - A critical understanding of the design of products, services or solutions from a customer's perspective. - Ethical issues inherent in the Design Thinking process in order to discuss, apply and critically reflect on them. IBF Programme Code: P200504PBI

Hyper Island Asia

Professor Jonathan Briggs

Academic Director

Humans or Customers Course

12 - 15 August, 2021