Certificate of Completion
Chapter 1. Goals, Targets and Tracking Chapter 2. Effective Communication Chapter 3. Addressing Customer Concerns Chapter 4. Self-Management Chapter 5. Customer Service EssentialsSales Accelerator Program Module 2: Consolidating Sales SkillsJack Boltonhas successfully completed28 September 2021
Greig Ward Learning Manager
Certificate of Completion
Chapter 1. Goals, Targets and Tracking
Chapter 2. Effective Communication
Chapter 3. Addressing Customer Concerns
Chapter 4. Self-Management
Chapter 5. Customer Service Essentials
Sales Accelerator Program
Module 2: Consolidating Sales Skills
Jack Bolton
has successfully completed
28 September 2021
Greig Ward
Learning Manager
Jack Bolton
The recipient of this credential has completed Consolidating Sales Skills, over 5 weekly sessions.
Consolidating Sales Skills is Module 2 of the Sales Accelerator Program and includes;
Goals, targets and tracking
Effective communication
Addressing customer concerns
Self-management
Customer service essentials
Skills / Knowledge
- Goal setting
- Problem solving
- Active listening
- Effective questioning
- Time and task management
- Performance tracking and management
- Identifying consumer needs
- Overcoming challenges
- Self-management
Issued on
September 28, 2021
Expires on
Does not expire