- Business Analyst and Salesforce ConsultantDeepika AroraIssued 15 January 2025 No expiration dateCertificate in Digital Technology Product Solutions (Level 5 - NZQA approved)This certificate is awarded tofor demonstrating professional skills as aDeepika Arora

Business Analyst and Salesforce Consultant
Deepika Arora
Issued 15 January 2025
No expiration date


Certificate in Digital Technology Product
Solutions
(Level 5 - NZQA approved)
This certificate is awarded to
for demonstrating professional skills as a
Deepika Arora
Deepika Arora
Stakeholder discovery and scope definition: You will be able to identify stakeholders, their needs, and define the scope of analysis based on that.
Discovery planning and requirement elicitation: You will be able to plan discovery activities, perform requirement elicitation, and analyze those requirements to create a comprehensive understanding of stakeholder needs.
Business and technical requirement writing and review: You will be able to write and review business and technical requirements to ensure they meet stakeholder needs.
Business process modeling and flow mapping: You will be able to model and map business processes to identify areas of improvement and create more efficient workflows.
Wireframe development: You will be able to develop wireframes to visualize user interfaces and ensure that they meet stakeholder needs.
Agile user story and acceptance criteria writing: You will be able to write Agile user stories and acceptance criteria to ensure that development work meets stakeholder needs.
Participation in Agile and Design Thinking practices: You will be able to participate in Agile and Design Thinking practices to develop better solutions for stakeholders.
Data model creation and design: You will be able to create and design data models that include objects, fields, and relationships to support business processes.
Page layout creation: You will be able to create new page layouts to customize user interfaces to meet stakeholder needs.
No-code business process solution creation with Flows and Custom Objects: You will be able to create no-code business process solutions in Salesforce using Flows and Custom Objects.
Security and administration consideration: You will be able to consider security and administration requirements and implement those requirements in Salesforce to ensure data protection and compliance with regulations.
Overview of generative AI
Issued on
January 15, 2025
Expires on
Does not expire