Lynn Hunsaker, Certified Customer Experience Professional (CCXP)December 12, 2022Certificate: 64304317Emily McCandlessStrategic Customer Experiencehas demonstrated Topic Mastery of Customer Experience Strategy, Metrics, ROI, Adoption, Accountability, Customer-Centricity, Improvement, Innovation, Design, VoC & AnalyticsExperience Leadership Certificate
Lynn Hunsaker, Certified Customer Experience Professional (CCXP)
December 12, 2022
Certificate: 64304317
Emily McCandless
Strategic Customer Experience
has demonstrated Topic Mastery of Customer Experience Strategy, Metrics, ROI, Adoption, Accountability, Customer-Centricity, Improvement, Innovation, Design, VoC & Analytics
Experience Leadership Certificate
Emily McCandless
Demonstrate your Customer Experience Leadership topic mastery by responding to 15 challenging scenarios that typically arise in customer experience management roles. See ClearAction.com/ccxp
Skills / Knowledge
- Customer-Centric Culture
- Customer Experience Strategy
- VoC & Customer Insights
- CX Improvement, Innovation & Design
- CX Adoption & Accountability
- Customer Experience Metrics & ROI
- Customer Experience
- Customer Experience Management
- Customer Experience Transformation
- Customer Analytics
- Voice of Customer
Issued on
December 12, 2022
Expires on
Does not expire