25.10.5
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Sales Management

UCD Professional Academy extends UCD's heritage of educational excellence to professionals looking to give their career an advantage. Successful completion of a UCD Professional Academy programme denotes a professional's specialist skills and practical business knowledge in the given area of study.

Skills / Knowledge

  • The psychology of selling
  • Digital marketing and digital sales
  • The five whys
  • Social selling
  • Social marketing
  • Social listening
  • Account and territory planning
  • Digital prospecting best practices
  • Customer journey mapping
  • Negotiation best practices
  • Create a sales SWOT analysis
  • Digital customer service and ecommerce

Issued on

May 20, 2024

Expires on

Does not expire