Certified Retail Banker

Academy certification, and the right to describe yourself as a Certified Retail Banker and use the CRB designation, is achieved upon successful completion of three separate programmes, each one culminating in an exam: Retail Banking I Those who have passed the Retail Banking I examination are awarded the status of Associate Retail Banker and are entitled to use the letters ARB I. Retail Banking II Those who have passed the Retail Banking II examination are awarded the status of Associate Retail Banker and are entitled to use the letters ARB II. Retail Banking III Those who have passed examinations at all three levels: Retail Banking I, Retail Banking II and Retail Banking III become Certified Members and are entitled to use the designation Certified Retail Banker and the letters CRB.