25.10.21
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Train-the-Trainer: Essential Skills

Lee Xin Yan Alyssa

Do you need to create or deliver training sessions for your staff? Would you like to incorporate training into your meetings or other team events? If so, let us share our 30 years of corporate training experience with you! Through a series of learner-centered activities, you will learn how to plan, prepare and deliver training sessions that meet the needs of your trainees and engage them from start to finish. You will deliver a short learning session and receive feedback from your trainer and other course participants on how to improve.

Skills / Knowledge

  • Email writing
  • customer focused writing
  • reader-focused writing
  • summarising
  • Plain English
  • managing email threads

Issued on

September 3, 2023

Expires on

Does not expire