Q3 2021 Client Services Employee of the Quarter, Commercial Essential Excellence Awards

The Award was created to recognize one client services/support employee in each location (Ahmedabad, Islamabad, Charlottesville/Halifax, Manila, New York, London, Denver, Hong Kong, Hyderabad, Gurgaon, Buenos Aires and Shanghai) for his/her outstanding contribution based on the following criteria: o Support scores o Initiative, work habits, thorough product knowledge o Positive attitude and teamwork o Case counts o Client focus (case quality and turnaround times) o Communication (diagnostic questions, strong listening ability) o Thorough Salesforce documentation o Contributions to other workflows (Webcasts, UAT, KnowledgeBase usage and contributions)